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Membership Hold Request

We totally understand! Life can sometimes throw curveballs, and we hope this is just a temporary pause rather than a permanent one.

A few important things to keep in mind about this request:

This is NOT a termination request.

  1. You have the flexibility to place your automatically recurring membership on hold for any reason. However, each membership can only be placed on hold once per calendar year.
  2. Membership hold requests must be submitted at least 10 days prior to the required hold date. Please note that all membership payments are non-refundable.
  3. Membership holds must begin on the 1st of the month and can be set for a duration of 1, 2, or 3 months. A $39 one-time hold fee will apply for each hold request.
  4. Membership holds are capped at one hold per calendar year. Once your selected hold period ends, your account will automatically reactivate, and regular membership payments will resume. Your original agreement will be extended by the duration of the hold.
  5. If you decide to cancel your membership during the hold period, the standard 4-week cancellation notice outlined in your membership agreement will apply. If you wish to reactivate your membership after it has been cancelled, the membership rates in effect at the time of reactivation will apply (membership rates are subject to change).

Wanting to freeze your membership? Fill out the below form and we’ll be in touch regarding putting your membership on hold.

"*" indicates required fields

Name*
When will your pause begin? Note: This date cannot be backdated.
MM slash DD slash YYYY
Pause Duration*
Why would you like to pause your membership?
I acknowledge and accept the following pause terms*
Both boxes must be checked to process your pause request